Privacy Policy

At Pete Bland Sports, we’re committed to protecting your privacy while providing premium gear for serious athletes worldwide. This Privacy Policy explains how we collect, use, and safeguard your personal information.

1. Information We Collect

To provide our premium athletic gear and services, we collect the following types of information:

Personal Information

• Contact Details: Name, email address, phone number, shipping address
• Payment Information: Credit/debit card details (processed securely through PCI-DSS compliant systems), PayPal account information
• Account Information: Username, password, order history, preferences
• Demographic Information: Age, gender, location (for shipping and product recommendations)

Technical Information

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, products viewed, time spent on site
• Location Data: General geographic location for shipping and tax purposes

2. How We Use Your Information

We use your information to enhance your athletic shopping experience:

• Order Processing: Process purchases, arrange shipping via DHL, FedEx, or EMS, and provide order updates
• Customer Service: Respond to inquiries and provide support for payment issues or product questions
• Personalization: Recommend relevant sports gear based on your browsing and purchase history
• Security: Protect against fraud and unauthorized transactions using end-to-end encryption
• Communication: Send order confirmations, shipping updates, and (with consent) marketing communications
• Improvement: Enhance our website, products, and services for the athletic community

3. Data Sharing and Disclosure

We respect your privacy and only share your information when necessary:

Service Providers

• Payment Processors: PCI-DSS compliant partners for secure payment handling
• Shipping Carriers: DHL, FedEx, EMS for order delivery
• Technical Support: Website maintenance and security providers

Legal Requirements

We may disclose information when required by law, to protect our rights, or to prevent fraud and ensure security.

Business Transfers

In the event of a merger or acquisition, customer information may be transferred to the new owners.

4. International Data Transfers

As we ship worldwide (excluding some Asian countries and remote areas), your data may be processed in various countries with adequate data protection measures in place.

5. Data Storage and Security

We implement robust security measures to protect your information:

• Encryption: End-to-end encryption for all transactions
• PCI Compliance: Payment processing meets PCI-DSS standards
• SSL Technology: Secure socket layer protection for data transmission
• Limited Storage: We never store complete payment details on our servers
• Access Controls: Limited employee access to your personal information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy.

6. Your Rights and Choices

You have control over your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Account Management: Update preferences through your account settings
• Data Portability: Request your data in a readable format

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

Types of Cookies We Use

• Essential Cookies: Required for website functionality and payment processing
• Performance Cookies: Help us understand how athletes use our site
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Show relevant sports gear advertisements (with consent)

Managing Cookies

You can control cookie settings through your browser. However, disabling essential cookies may affect website functionality and payment processing.

8. Children’s Privacy

Our Junior Gear section is designed for children’s products purchased by adults. We do not knowingly collect personal information from children under 16 without parental consent.

9. Third-Party Links

Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy policies.

10. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant changes will be notified through our website or email.

11. Contact Information

Pete Bland Sports
Premium Gear for Serious Athletes Worldwide
Secure Shopping • Global Shipping • Athlete-Focused Service